B-LINE SUPPORT FRAMEWORK
Our customer support experts help you run your strategic applications smoothly so that you can focus on your core business.
Framework Details | Standard Support |
Hours of coverage | 24×7 |
Number of incidents | Unlimited |
Support Channels | Phone, email, Whatsapp, Screen Sharing, portal |
Response Time | |
High | 8 hours |
Medium | 12 hours |
Low | 24 hours |
Resolution Time | |
Urgent | 12 hours |
High | 24 hours |
Medium | 72 hours |
Services We Offer:
- Custom Application Development & Testing
- Base Development & Customization
- Implementation & user Training & Agile Delivery
- Software Integration
- Hardware Integration
- IOT Integration
- Change Control Management
- Support & Premium Support
- AI Modal Writing & AI Application Development
Support Desk – support@blinesolution.com (Digital Support Desk)
Support No. – +91 9755695811, 0731 4994519 (Phone & Whatsapp)